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Account Suspensions
Account Suspension Notice

NOTICE!!!

 

If you are seeing this page, your account has been temporarily suspended for one or more reasons. If you feel this is an error, please immediately submit a support ticket to http://portal.hyperactivehosting.com 7 days a week 24 hours a day or you may call 888-932-4973 between 10 AM and 6 PM Eastern Standard Time Monday through Saturday.

Billing Issues:

If you have a due invoice, it is possible that your account was suspended for billing reasons. If this is the case, you may log into https://portal.hyperactivehosting.com and pay your due invoice and the account will be re-activated within 15 minutes.

Abuse Complaints:

If this is a suspension related to an Abuse complaint we received, we have already tried to contact you via email using an Abuse support department ticket. If you did not reply to it within 24 hours, your account has been suspended and you will need to correct the issue by logging into the support site at http://portal.hyperactivehosting.com and clicking "view tickets" and open the Abuse ticket we have open for you. Once you are viewing this ticket, reply to it letting us know you are going to take care of the issue, and we will re-enable the site for you so that you can correct the issue. If it is not resolved within 24 hours it will be disabled again.

 

Sincerely,

Hyperactive Inc.