Our Server Management Guarantee

     Hyperacitve has a guaranteed response time of 2.5 hours and an average response time of 25 minutes. Server Setups are guaranteed to be completed within 24 hours. We guarantee a 10 minute reaction time to our 5 minute monitoring service. Hyperactive provides you peace of mind that your servers will be up at all times without your intervention. We promises to never contact a client's customers under any circumstances. Hyperactive promises to always provide caring customer support and to handle all situations as if they existed on our own servers. Lastly, Hyperactive promises no client information will be transmitted by our staff outside of our encrypted support areas.

View our Server Management SLA .

Why choose HyperPSM Management Services?

• Team of System Administrators available to you 24x7.
• Out of date software leads to exploited and compromised servers.
• Proactive service guarantees constantly updated system packages.
• Hardened system prevents system compromise.
• Optimized system provides faster operating speeds.
• Optimized software results in faster connections, page loads, and queries.
• Worry free 24x7 Monitoring guarantees maximum server uptime.
• Well maintained: weekly system health checks and security audits.
• Well maintained servers lead to less server problems.

HyperPSM Package Includes

  HyperPSM 24x7 Proactive Management w/ Compromise-Protection Guarantee
  $35 setup and $100/month

• 24x7 Server Sitter^TM Monitoring Included
• 5 Minute Interval Monitoring, 10 Minute Reaction Guarantee
• Everything included in the Essential server setup
• Weekly System Health Checkups
• Weekly Security Audit
• Server-required 3rd Party Software Installations (ImageMagick, Fantastico, Ruby on Rails, GD Library, etc)
• Installation of various server needed components (PHP recompiles, Perl Modules, etc)
• Unlimited Administration time to troubleshoot server problems
• 25 Minute Average Response Times
• 2.5 Hour Response Time Guarantee
• Unlimited Trouble Tickets
• Operating System package updates (Including FedoraLegacy)
• Constant Security Patching & Software Updates
• Constant Kernel Upgrades
• Backend Server Upgrades - PHP, Apache, MySQL, etc

HyperPSM 24x7 is available for CPanel, PLESK, DirectAdmin, Webmin, and non-cp servers only.
Multiple server discounts available.

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