HyperClient - Support and Control Center.Hyperactive has heard the requests of our clients for a consolidated Support and Control Center and has answered with the "HyperClient - Support and Control Center". HyperClient Support and Control Center is your gateway to the web hosting and osCommerce resources you need to make your hosting experience as easy and trouble free as possible. | This section contains the following hosting resources. | | HyperClient Live! HyperSupport HyperNews HyperBilling HyperKnowledge HyperDownloads HyperTS HyperPCPHyperCCP | Need a quick answer? Chat with Support Live! Hyperactives' Client Support Ticket Center. Hyperactives' News Portal, late breaking news. How Do I Subscribe? Hyperactives' Client Billing System Login. Hyperactives' Knowledge base. Your first Line of Support. Hyperactives' Download Center. Quick Links to Handy Applications Hyperactives' Trouble Shooter. Get a step by step walk through Centralized Login for Plesk Users. COMING SOON! Centralized Login for Cpanel Users. COMING SOON!
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Hyperactive takes hosting and supporting osCommerce (OSC) very seriously. If at any time you need to ask a question related to the use and administration of osCommerce, please submit a support ticket. If that question has not been asked before it will be added directly to the knowledge base so that everyone may benefit. Same goes for Reseller hosting support, and web hosting support. Hyperactive will try to answer your question as soon as possible. For non emergency issues we try to accomplish this within 12 hours. For emergency issues, we try to take care of the issue within three hours. However, if this is a real emergency, and your site is down, your database has crashed, or you accidentally deleted your domain files, please call 910-616-6221 after normal buisness hours (6 PM to 10 AM EST) and 910-275-0384 during normal business hours (10 AM to 6 PM EST) to receive priority support. Sincerely, Hyperactive Inc. |